Booking an appointment?
By Phone – 01977 631623
Direct Access Appointments – an appointment with a GP, Nurse Practitioner or Minor Illness Nurse. Patients will be requested to give a brief explanation to the Clinical Receptionist and allocated an appointment accordingly. Patients are encouraged to contact the surgery as early as possible for a morning appointment or visit and early afternoon for a p.m. appointment.
Pre-bookable Appointments – GP routine appointments can be booked up to 4 weeks in advance.
Nurse Advice Line – Patients contacting the surgery requiring non urgent clinical advice will be requested to give brief details to the Clinical Receptionist. A member of the Nursing Team will return the patients call in due course.
Many people find it more convenient to discuss an issue with their doctor over the phone rather than taking time to come to surgery. The sort of things which seem suited to telephone consultations are:
- Discussing test results;
- Discussing issues about new medication;
- Discussing outcomes of hospital appointments.
Problems which require a doctor to examine you are, obviously, not suitable. Minor Ailments can still be discussed with the Triage Nurse.
To arrange a telephone consultation, simply ask a receptionist to book it with the doctor of your choice. A mutually convenient day and time will be booked. It is important that you leave a note of the telephone number where you can be reached at the booked time and any extension number needed.
If you have any doubts about whether you should book a telephone appointment ask the receptionist for advice, or, alternatively, your doctor at your next appointment.