Patient Participation Report 2011/12

Thu, 29 Mar 2012 12:29:58 -0400

The latest Patient Participation Report is now available. Please click on the link below to download

• Patient Participation Report 2011/12 [PDF]

 

PiP Implants

Fri, 03 Feb 2012 11:47:49 -0500

The latest advice from the NHS is available here: http://www.dh.gov.uk/health/2012/01/advice-on-pip-implants/

 

Your GPs

Wed, 05 Oct 2011 03:30:00 -0400

After 33 years Dr C Pinder is passing over the senior partner reins to Dr A D Mone. From October 2011 she will be reducing her hours to half time. In future she will be available for appointments on Wednesdays, Thursdays and Friday mornings.

We would like to welcome back Dr Chris Barraclough who joined us in August.

We would like to welcome a new GP registrar Dr Jane Hawkins.

 

Our Telephone Number Has Changed to 01977 631623

Wed, 05 Oct 2011 03:30:00 -0400

We have been listening to your comments and concerns about contacting the surgery and we now have a solution that provides a local telephone number.

Until we are sure the old phone number is not being utilised, if you ring the old number there will be a message advising you of the new number and an option to redial or connect to the surgery.

The new system offers similar facilities for the management of calls, so you will still be offered the same options to allow you to get through to the person best able to deal with your call.

These options are:

1. for appointments and home visits
2. for repeat prescriptions - please ring between 10.00 and 5.30, outside these times you can leave a message
3. Hospital referrals and Insurance form queries – please ring between 9.30 and 4.30 if we are unable to take your call please leave a message and you will receive a call back.
4. Hold for an operator.

If you contact the practice outside our working hours there is an option for you to connect to the Out of Hours service without redialling. You can also cancel an appointment or order a repeat prescription via a messaging service

There is a queue facility and you will only be charged when you get through to the surgery. This charge will be the cost of a local call or it may be included in your telephone provider’s bundle of calls. To reduce your waiting time we have increased the number of lines but there may be occasions, particularly when we are encountering high demand you will hear an engaged tone.

We can also offer on line services to order repeat prescriptions or to book routine appointments. If you wish to take advantage of this service please contact the surgery to register for this service.

Please note calls are recorded for training and monitoring purposes.

As with any new system it will take time to adjust, we would be grateful for your patience and any feedback you wish to provide. A comments slip is printed opposite or are available in surgery.

 

TARGET AFTERNOON

Sat, 01 Oct 2011 03:30:00 -0400

Please note the surgery will close at 12 noon on Wednesday 12th October due to staff training and will reopen at 4.30 pm.

 

NHS Breast Screening

Mon, 11 Jul 2011 17:14:29 -0400

Breast Screening is a method of detecting breast cancer at an early age. The first step involves an x-ray of each breast – a mammogram – which is taken while carefully compressing the breast. The Breast Screening Programme currently provides free breast screening for all women aged between 50 and 70 every three years. You should get your first Invitation before your 53rd birthday. If you are over 70 and wish to have screening please contact your local unit and they will arrange screening for you.

If you have any queries regarding your Breast Screening please contact your local breast screening unit. If you live in West Yorkshire please contact 0113 2648164 and if you live in North Yorkshire contact 01904 725590.

 

Sunburn

Mon, 11 Jul 2011 17:14:04 -0400

Sunburn is skin damage caused by ultra violet rays in sunlight. Too much exposure to this UV light makes your skin overheat, your skin becomes red and painful and may later peel or blister.

Sunburn is better prevented than treated. Very effective sunscreens have been developed that protect from UVA and UVB which are the components of sunlight responsible for burning and cancerous changes in the skin. Wearing a sunscreen with high sun protection factor (SPF) is recommended. The higher the SPF numbers indicate greater protection. The lighter your skin tone, the higher the SPF should be. Most doctors recommend a sunscreen SPF of level 30 or greater. Sunscreen should be generously applied 15-30 minutes before sun exposure and re-applied every hour and after swimming.

Make up is now available with sun screening protection. Sunscreen, protective clothing and ultra violet protected sunglasses are all recommended to prevent excessive sun exposure. Dress smart, wear muted colours such as tan. Brilliant colours and white reflect sun onto the face. Wear a hat when in the sun.

 

Rashes and Insect Bites

Mon, 11 Jul 2011 17:13:19 -0400

Rashes can happen because of heat, sweat and friction or an allergic reaction. Insect bites become itchy and reddened and stings can be painful.

How to Treat Rashes and Insect Bites

Ask your pharmacist, there are many over the counter lotions and creams available that will ease rashes, help clear up redness and soothe pain.

For insect bites and wasp stings there are a range of antihistamine creams that can help. Get insect repellent to prevent bites if you are going abroad or where you think you risk of being bitten is higher than normal.